acer xb270h

JoJoSeal
JoJoSeal Member Posts: 8 New User
in 2015 Archives

I recently bought an acer xb270h and i cant turn on g sync, there is not option in nvidia control panel, i have tried looking everywhere but i cant find it. It says that this monitor is 144hz 1ms g sync, so i dont understand why i cant find the setting.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    GPU model and cable connection type?

    I'm not an Acer employee.
  • JoJoSeal
    JoJoSeal Member Posts: 8 New User
    Gtx 1060, and the display port that came with it. Plugged straight into the gpu
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    on nVidia control panel, under Display, G-sync setup is missing?

     

    if you choose Change resolution, is the screen recognised with it's model name?

    I'm not an Acer employee.
  • JoJoSeal
    JoJoSeal Member Posts: 8 New User
    G sync setup is missing yes.

    When I press change resolution it says acer xb270h and 1920 x 1080 and 144hz etc. It doesn't say anything about g sync though
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    nVidia drivers version?

    I'm not an Acer employee.
  • JoJoSeal
    JoJoSeal Member Posts: 8 New User
    Ge force game ready driver version 376.33
    Nvidia control panel is the same version
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    would you mind to uninstall the nvidia drivers using DDU and then re-install it?

    http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

    I'm not an Acer employee.
  • JoJoSeal
    JoJoSeal Member Posts: 8 New User

    I used the DDU to uninstall the drivers, then i used GeForce experience to install game ready driver version 376.33 and nvidia contol panel is the same as it is before, no g sync option Smiley Sad

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    if you click on manage 3D settings and then scroll to Monitor technology, do you have G-Sync option?

     

    try also to set monitor frequency to 144Hz under Display - screen resolution settings

     

    try also to unplug and plug your display port cable with PC powered up or try another DP cable.

    I'm not an Acer employee.
  • JoJoSeal
    JoJoSeal Member Posts: 8 New User

    I tried all three of those things, there is no monitor setting under 3d settings, I have had it on 144hz the whole time and there is nothing about g sync, and changing the display port made no difference. Could you just check that my monitor is g sync compatible? its an acer xb270h bmjdprz.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    No mention of g-sync on xb270h bmjdprz
    I'm not an Acer employee.
  • JoJoSeal
    JoJoSeal Member Posts: 8 New User
    Is there anything i can do
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    You can call the Acer support service and ask if your model has g-sync or not, so you have an official confirmation.
    I'm not an Acer employee.

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