Battlefield 1 on my new predator g9 793

finboy
finboy Member Posts: 10 New User

I just bought new acer gaming laptop.

but i get error on battlefield 1 that is detected geforce driver version 369.22

the required driver is 375.63 or later.

where I get newest driver for this gaming laptop?

Best Answer

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    only from nvidia website:

    http://www.geforce.com/drivers

     

    you can use the automatic drivers update

    I'm not an Acer employee.
  • finboy
    finboy Member Posts: 10 New User

     

     

     

    On automated update software says: you have the newest driver.

    And its not newest at all.

    do I need to uninstall predator sense or something to make it work?

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓

    http://www.geforce.com/drivers/results/111030

     

    uninstall the installed nvidia driver if the installer gives you any error.

    I'm not an Acer employee.
  • ghaith
    ghaith Member Posts: 16 New User

    Hello Finboy, can you please tell me whether it has G-Sync integrated in its own monitor. I’m sorry but there is just too much contradictory information out there. Thank you!

  • finboy
    finboy Member Posts: 10 New User
    It haves g sync.
    I managed to get it finally working
    With uninstalling nvidia drivers completly
    And then reinstalling them.
    Thanks for help.
  • finboy
    finboy Member Posts: 10 New User
    G sync on own monitor and g sync on
    External monitor.
  • ghaith
    ghaith Member Posts: 16 New User

    @Finboy

     

    Thanks a lot !

  • poumpi
    poumpi Member Posts: 3 New User

    Hi

     

    I'm sorry I know the subject his resolved but I have the same error. 

     

    How can I uninstall the NVIDIA's driver (gtx 1070)

     

    I tried to install the driver 376.09 and the installer say "no compatible component" ; but when I try to install the 375.95 I have no problem. 

    Since I have install the driver 375.95 I just have a black screen when I open a game, the black screen during 2-3 minutes and I can play. While the screen is black is can listen the music of the game. 

    How can I fix it please ? 

  • boccaccioi
    boccaccioi Member Posts: 1 New User

    hello i just bought the acer predator g 5-793 and i have downloaded the newest driver from nvidia 376.09 from the nvidia website.  however after i execute the file, i receive the following error msg.

     

     

    gpu error.PNG

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    You need to uninstall the nvidia driver from windows Programs and features and then install the downloaded drivers.

    If it's not available, you can right click the nvidia graphic adapter from Device manager/display adapters and choose to uninstall and tick to uninstall software if prompted
    Or
    Use a free third party utility:
    http://www.guru3d.com/content-page/guru3d-driver-sweeper.html
    I'm not an Acer employee.
  • poumpi
    poumpi Member Posts: 3 New User

    Hi, 

     

    Thank for you answer, but I try to uninstall with guru yesterday.

     

    The uninstall worked, but when I try to install the 379.06 I had the same error message...

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Is the nvidia GPU listed under Device manager?
    Tick view hidden device too under view tab
    I'm not an Acer employee.
  • poumpi
    poumpi Member Posts: 3 New User

    I tick "view hiden device" in the Device Manager, and I see this. No difference with and without the hiden device, only the NVIDIA GPU. 

     

    Here is a screenshot from the device manager Capture.PNG

    The NVIDIA GPU is ok no ? 

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    ok, i think that 376.09 are bugged on the hardwareID, since the previous version worked.

     

    probably nVidia forgot to add the correct string, so you will receive that error.

     

    Had a look here:

    https://forums.geforce.com/default/topic/979573/this-graphics-driver-could-not-find-compatible-graphics-hardware-376-09-/?offset=14

     

    I'm not an Acer employee.
  • iishowoff
    iishowoff Member Posts: 6 New User

    i Had this same issue. you have to manually download compatible drivers and manuually edit the installer to recognize you gpu.. 

     

    i used this video to help https://www.youtube.com/watch?v=HKwFHU8ka5I

  • iishowoff
    iishowoff Member Posts: 6 New User

    I have the same model laptop and used this to help https://www.youtube.com/watch?v=HKwFHU8ka5I