Windows 7 Install Disc Required

Jupiter68 · December 2016

I have an Aspire 5742 with Windows Home Premium. I have just replaced the hard drive as it would no longer start up. I made a drive backup some time ago using Acronis True Image after the laptop was setup with all my programmes. After I installed the new hard drive I ran the Acronis recovery to copy the drive backup to the new hard drive and it reported complete but when I try to boot the laptop it says bootmgr is missing. So I need to now repair the Windows 7 installation but Acer only supply a factory default option not a Windows 7 installation disc. I don't want to do a factory default as I have a programme installed that will cost $200 per hour in support fees for the software vendor to re-install it again. I contacted Microsoft about getting a Windows 7 disc but they said because it is OEM I have to contact Acer. Between the two of them they sent me around in circles until it was established that neither of the two companies could help me. So what do I do now please?

brummyfan2 · December 2016

Hi,

You can get the iso image from microsoft:https://www.microsoft.com/en-gb/software-download/windows7

Jupiter68 · December 2016

Thanks but I already tried that and they don't permit ISO downloads for OEM licenses. This is the message when I enter my product key:

Error

The product key you've entered appears to be for software which was pre-installed by the device manufacturer. Please contact the device manufacturer for software recovery options.