acer one 10 keyboard not recognize

alnethpinto
alnethpinto Member Posts: 5 New User

HI,

PLEASE HELP ME WITH MY ACER ONE 10,, THE KEYBOARD IS NOT WORKING BUT THE HARD DISC WAS WORKING ALSO THE TOUCH PAD.. WHAT DO I NEED TO DO..

Answers

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    It could be a driver problem. Since the HD and touchpad it is not the more common problem with the connector

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  • alnethpinto
    alnethpinto Member Posts: 5 New User

    what do i need to do now?????

     

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    Well, let's go through what you've tried so far... I assume you've shut the system down (full shutdown, not just a sleep) and rebooted to see the same problem? Since the HD works I'm not leaning toward any power issues, Do any keys work? How about keys with the shift, ctrl, alt, Windows or Fn key pressed? If nothing then we're likely looking at a hardware problem in the keyboard. There is likely some circuitry in there that converts the key presses to USB signals that are transferred to the tablet through the connector. Since the HD and touchpad work, that connection is working, but we don't know about the circuit that translates key presses into USB packets. If that is bad and it's not just a loose connection a replacement keyboard is in order. Smiley Sad

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