Acer iconia one 7 stuck on Acer screen while powering on

amirgopaul
amirgopaul Member Posts: 2 New User
in 2016 Archives
On my acer iconia one 7 when turning on it just stays on the acer screen,the display works but it doesn't turn on it just stays on the acer powering on screen.I used it the night before it worked perfectly and I turned it off and the next day it didn't turn on just staying on the acer screen.Its been two days and the same problem keeps occurring please help.

Best Answer

  • billsey
    billsey ACE Posts: 34,246 Trailblazer
    Answer ✓

    Sometimes a full power cycle can free it up, press and hold the power button for 30 seconds or so, wait a bit then try turning it back on. If that doesn't do it the next step is a factory reset, but you'll lose any personal data that isn't backed up. Finally is to try and reload the OS. Best to send it in for warranty repair at that point if you are still in coverage.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

Answers

  • billsey
    billsey ACE Posts: 34,246 Trailblazer
    Answer ✓

    Sometimes a full power cycle can free it up, press and hold the power button for 30 seconds or so, wait a bit then try turning it back on. If that doesn't do it the next step is a factory reset, but you'll lose any personal data that isn't backed up. Finally is to try and reload the OS. Best to send it in for warranty repair at that point if you are still in coverage.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • amirgopaul
    amirgopaul Member Posts: 2 New User
    Thanks I factory reset it and it worked

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