Aspire V5-552

rbcole123
rbcole123 Member Posts: 1 New User

My computer is basically unresponsive -- not sure if it relates to a recent Windows 10 upgrade.  Takes forever to boot up, huge lag times (minutes, not seconds) for any function.  Makes the computer unusable.  Any ideas as to the problem?

Answers

  • finlux
    finlux ACE Posts: 1,834 Pathfinder

    Hi rbcole123

     

    The Aspire V5-552 is supported for Windows 10, but apparently not the November upgrade. However, it may still work if you:

     

    Try to perform a refresh installation. Go to Settings>Update & Security>Recovery. Follow the on screen instructions from there.

     

    Make sure you've backed up all you need just in case.

     

    If this doesn't solve the problem, try reinstalling Windows 10 again.

     

     

  • danslb
    danslb Member Posts: 35 Enthusiast WiFi Icon

    Check your video drivers.

    Acer laptops with AMD video cards have been having problems with WIn10.

    GO to device manager and uninstall the graphic devices. See if this solvs the problem temporarily. If it does then you will know that you have found the problem.

    Windows10 is pushing new AMD drivers with the new update which is vausing all sorts of problems.

    Make sure you have the correct driver. I think the last stable driver for this model was 15.11. Install that an make sure not to accept anything past that. Turn off automatic driver installs in windows.

     

    Good luck