Trying to Register a Acer Monitor and al I get is the entered value should have the format mm/dd/yyy

rogric
rogric Member Posts: 5 New User

I have tried to register my new monitor purchased 03/26/2016 on the day I purchased and I got this response"

  • the entered value should have the format mm/dd/yyyy. Tried several times same response.

Tried again today, same response. Is there a way I can be notified when the problem as been corrected?

Answers

  • Cory-Acer
    Cory-Acer Administrator Posts: 1,449 Community Administrator

    Hi rogric,

     

    Could you send me a private message with a screenshot of error along with your serial number and the email address you're trying to register the device to. I'll be glad to help and see if we can get this issue resolved for others.

     

    Thanks,
    Cory

  • gmaccall
    gmaccall Member Posts: 3 New User

    I live in Canada and just tried to register my new Swift 3 and have the same problem.  Looking on these message boards, it seems to be an ongoing problem.  Why can't Acer get it's act together and fix the registration page once and for all?