ES1-131-C8KH

yarr2
yarr2 Member Posts: 5 New User

Accidently we bought some time ago this laptop with preinstalled Windows 10 and on the next Windows update we found, that it has 32GB hard drive, which is not enough for Windows update even without other software installed.

It looks like this laptop model have no any internal connectors for any drives types.

Is it possible to upgrade somehow installed hard drive or we can just throw away this scrap and buy normal laptop?

Answers

  • Mary-Acer
    Mary-Acer Acer Crew Posts: 868 Acer Crew

    Here is an article that addresses the low disk space and a means to get the update: http://acer.custhelp.com/app/answers/detail/a_id/42621. 

  • yarr2
    yarr2 Member Posts: 5 New User

    Thank you for your reply, but the provided link page is showing

    "Permission Denied
    Illegal parameter"

    under pop-up message "There was an error with the request and the action could not be completed."

  • Mary-Acer
    Mary-Acer Acer Crew Posts: 868 Acer Crew

    Make sure you remove the period after the link: http://acer.custhelp.com/app/answers/detail/a_id/42621

  • yarr2
    yarr2 Member Posts: 5 New User

    >> 1. Make sure you have 8GB of free space on your system.

     

    The problem is that we have less 1GB of free disk space.

    Notebook has preinstalled Windows 10, later were installed only Office and Skype, which take about 1GB.

    It's impossible to get more free disk space.

    Can you provide any silotion how we can get more free disk space or use external storage device?

    As far as I understand it's impossible to increase internal storage on the notebook.

    Have know idea what was the reason to sell notebooks with 32GB hard drive and operating system, which require 30GB.