SA12 Thunderbolt 3?

gregoryx
gregoryx Member Posts: 23 Troubleshooter

I assumed that the SA12 does /not/ have Thunderbolt3... but then I was thinking that we were all told (many times) that it didn't support power over the USB-C port for months. 

 

Hm. Anyone have any way to test? Anyone have a TB3 dock or eGPU or other TB3 device to link to? 

Answers

  • Mary-Acer
    Mary-Acer Acer Crew Posts: 868 Acer Crew

    It may not support USB-C charging of the laptop but if you could send a private message with the SNID or serial number of the system, we can double check if it does support USB-C charging of the system itself.

  • gregoryx
    gregoryx Member Posts: 23 Troubleshooter

    It supports USB-C charging. I'm doing that. But it's interesting that you're suggesting that some SA12s will and others won't? Or are you just trying to verify that this is a Switch Alpha 12? I would assume that all the SA12s support USB-C power, as everyone who has tried it has been successful. 

  • Mary-Acer
    Mary-Acer Acer Crew Posts: 868 Acer Crew

    I was wanting to verify to make sure of the model because there is always a chance a certain model may not offer that function. 

  • gregoryx
    gregoryx Member Posts: 23 Troubleshooter

    if you're intersted in looking into it, it would be cool to find out if ALL SA12s support USB-C power. I'd bet they do. But if youll inquire, that'd be excellent.