I have a B1-810-1193 and am having trouble getting the tablet to charge.

indianman479
indianman479 Member Posts: 2 New User

I have been having trouble getting my tablet to charge properly. I did finally get it to fully charge, the problem I have now is that when its plugged in and on the charge icon does not show. It is plugged into 10W Adapter.  I am not sure if I need a complete new wall plug as I am using a brand new cable.

Answers

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    Are you still using the original adaptor? There are two charge modes and you need the right adapter to get the faster version. The fast one pulls the full 2A the slower only 500mA. Many third party adaptors support the correct circuitry to switch into fast mode, but some do not.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • indianman479
    indianman479 Member Posts: 2 New User

    The cable and wall charger are not the original but what I am currently using have both come from ACER. When plugged in and the unit is off, it will charge fine. Its when the unit is on and plugged in that it does not show the unit is charging.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    you can try a factory reset but backup all your personal data first:

     

    settings/backup & reset - factory data reset

    I'm not an Acer employee.