CANNOT LOG ON AFTER WIN 10 UPGRADE

TS1
TS1 Member Posts: 2 New User

The update is accepted but all I get is the introductory page will not all me to get to the actual log on section? I have tried holding down the power button, and twice I have managed to access the restore option, but it doesn't change anything, still the same problems?

Any help appreciated,

Kind Regards,

Tom

Answers

  • selangley
    selangley Member Posts: 1 New User

    I've had this problem before.

     

    Have you tried unplugging all USB devices (such as a mouse or flash drive) and then restarting your computer?

     

    Assuming this works for you, as it does for me, you can re-plugin your USB devices after you login.

     

    Regards,

    Scott Langley

  • TS1
    TS1 Member Posts: 2 New User

    Hi, thanks for this, I have managed a workaround by doing a full manual reset (insert paper clip etc.) so problem now resolved).

    Kind Regards,Tom