Hi my Acer 5755g LAN not working

silostalker
silostalker Member Posts: 8 New User
Hi newbie.... My Acer 5755g LAN not working. Did a recovery and it worked fine. Then when I wanted to use it again it disnt want to work. Downloaded and updated drivers. Says working properly but its not. Wi Fi works, but not LAN.... Can't seem to find the LAN connection... Please help

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Is the device listed in Device Manager?

     

    Do you see any devices with ! or X on them?

     

     

  • silostalker
    silostalker Member Posts: 8 New User
    All devices found all working properly..... Except the LAN
  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Can you answer the questions directly please?

  • silostalker
    silostalker Member Posts: 8 New User
    Oh sorry no x or ! I've got the
    Broadcom 802.11n Network Adapter
    Broadcom Net (TM) Gigabit Ethernet
    Microsoft Virtual WiFi Miniport Adapter
  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Device shows in Device Manager

    No issues listed for devices shown

     

    Do you get link and traffic lights when connecting the LAN adapter with the ethernet cable?

    Do you get traffic lights on the router or modem it is plugged into?

  • silostalker
    silostalker Member Posts: 8 New User
    It searches but doesn't find the cable... Router and cable working fine, tried it with other laptop. It worked fine after the recovery and then just stopped. Could it be a BIOS issue? Totally puzzled.... Could it be a setting?
  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    It may be faster for you to contact support via phone for assistance in troubleshooting this issue.

    They could take care of any service needs if necessary, as well.

     

     

  • silostalker
    silostalker Member Posts: 8 New User
    OK thanx will do
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