Where Can I get ANNIE.GHO to troubleshoot my Acer Easystore H340?

Gooniegoogoo
Gooniegoogoo Member Posts: 8 New User

I have 2 Acer Easystore H340 units that have the same issue :

When Powered on all the lights light up then just the POWER LIGHT. No Network connectivity.

 

I have replaced the motherboard of one, checked the boot hard drive for errors and same problems exist so have a debug board/cable and the service guide which instructs to use the ANNIE.GHO file?

 

Does anyone know where to get this or have the file to share?? Its ridiculous that this small important program is not  made available for a product that is no longer actively supported by Acer.

Answers

  • KelvinSm
    KelvinSm Member Posts: 2 New User

    Here is some troubleshooting you can try to help narrow this down:

     

    • Remove all hdds and try to boot the system.
    • Try swapping memory.