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acer aspire E 15 curser freezes

vickievickie Member Posts: 2

Curser freezes constantly. The only option is to power off. Any suggestions?

Thank you in advance

FAQ & Answers

  • Acer-MaryAcer-Mary Acer Crew Posts: 871 Acer Crew

    There could be several reasons why this is happening. First try updating the touchpad driver:

    Click the Start  button, type "device manager" in the search box, and then select Device Manager.

    In the list of hardware categories, find the device that you want to update, and then double-click the device name.

    Click the Driver tab, click Update Driver, and then follow the instructions.

    There is good information posted in this link you may find helpful: https://www.cnet.com/how-to/fixing-windows-10-touchpad-problems/. If you still need help please contact support from the info posted here: http://www.acer.com/ac/en/US/content/service-contact.

  • Moko18Moko18 Member Posts: 1

    I am having similar problem except I use a mouse. It started about a week ago when there was a big update to my laptop.

  • vickievickie Member Posts: 2

    I took mine to a computer repair shop where they did extensive testing and couldn't figure it out. Sorry, I know it's frustrating. My computer is only 15 months old. Best wishes! 

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