XB270HU blurry

Rmika91
Rmika91 Member Posts: 2 New User

Hello All! 

 

I recently purchased a gtx 1080 and a 6600k Skylake processor after owning my XB270HU for about 4 months now. Recently I have noticed a blur on lettering, not only in games but everywhere. Its a very strange issue and I have not been able to find anything on this. The letters are still readable but have a slight smudge and in some situations aren't readable. 

 

I have tried the following to fix the issue:

1. adjusted all of the settings on the front of the monitor

2. reinstalled video card drivers

3. uninstalled video card drivers, still a blur

4. I returned my video card originally thinking it was the issue but the issue persisted. 

5. I installed the drivers for the monitor but windows said I already had the most recent drivers

6. I swapped the monitor with another PC that had the same specs, blurring persisted.

7. I tried my buddys monitor and it had no letter blurring

8. Used another display port cable

 

There are some other issues that are happening but I had thought these due to GTX 1080 drivers.. now I am unsure. On startup if I am running at 144 HZ I get distortions and lines across the screen that flash on and off. The lettering is flickering and twisting. It is unusable at 144 HZ. If I adjust the settings and lower to 100 HZ it is usable but still has blurring letters.

 

The monitor I own is a recertified version that I purchased off of acerrecertified.com and is 1 month out of the 3 month warranty.

 

Please let me know your thoughts. Does this sound like a broken monitor or an issue with the GTX 1080? Could it be an easy setting change that I have not tried yet?

Answers

  • trulez
    trulez Member Posts: 1 New User

    You have defective product, contact Acer for replament.

     

    I had the EXACT same problem with my old Asus 144hz g-sync display, and got it replaced.

     

    Now I have similar problem with my new Acer XB271HU but this time the text is only blurry on few very spesific parts of the screen, and not on all but on some applications (like I can play Witcher 3 fine, but Pillars of Eternity has the problem).

  • Rmika91
    Rmika91 Member Posts: 2 New User

    Yea I have come to this conclusion.. unfortunately Acerrecertified.com is not very good at customer service, nor is Acer.com. They wont budge on the 3 month warranty (im at a little over 4 months). Im pretty annoyed with Acer at this point because if there is a known issue with your monitor you replace it and help your customer especially if its only 4 months. I wont be purchasing from Acer anymore.