Problem, PC packardbell won't connect mouse + keyboard with ( windows 7 installation USB )

SametChan
SametChan Member Posts: 6

Tinkerer

Hello,

 

I'm trying to install for windows 7, downgrade from windows 10.

I have to enabled legany mode and secure boot is disabled, still won't work connect mouse,keyboard.

 

My desktop packard bell

imedia s2984.

Intel(R) Celeron(R) CPU N3150 @ 1.60GHz 1.60 GHz

4GB RAM

64-bit Operating System, x64-based processor

Pen and Touch is no available

 

What i do fix?

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Probably your chipset is not recognised by windows 7 installation, so your USB ports are not working.

     

    have you tried rear USB port too?

    I'm not an Acer employee.
  • SametChan
    SametChan Member Posts: 6

    Tinkerer

    No, USB works fine, it's just startup to windows 7 installation, but won't connect mouse and keyboard.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    I insist, if booting from windows 7 installation, your USB mouse/keyboard don't work, this happen because windows installation can't find suitable drivers.
    I can only suggest you to use the latest windows 7 installation media (SP1) if you are not already using it or try to create a slipstream version with chipset/USB drivers embedded.

    I'm not an Acer employee.
  • SametChan
    SametChan Member Posts: 6

    Tinkerer

    Oh, i need download for driver on USB. Also i want to see tutorial video.

  • SametChan
    SametChan Member Posts: 6

    Tinkerer

    Thank you! This thread is just solved now.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    You welcome.

    By the way, keep in mind, that not all the new hardware can have a windows 7 support and using BIOS on legacy can create some issues here and there.
    I'm not an Acer employee.