speaker doesn't work

mikeKremer
mikeKremer Member Posts: 2 New User

Hi,

 

the  regular speaker isn't working when calling, so I can't hear the person talking with me. When turning on the loudspeaker talking is possible.  

Answers

  • PMiner
    PMiner Member Posts: 180 Enthusiast WiFi Icon
    so, just to clarify, the ear speaker does not work, but the loudspeaker works? also, please specify what phone you are using. for example "Nokia Lumia 730"
  • mikeKremer
    mikeKremer Member Posts: 2 New User
    Hi, it's a Acer Jade Primo. Your assumption about the speakers is correct. couldn't find the right word for it. I'm a Dutch fanatic.
  • PMiner
    PMiner Member Posts: 180 Enthusiast WiFi Icon
    has this issue been occurring since you bought the phone? or has it just begun recently? perhaps after you installed an app? or did you drop the phone?