Anyone know a center where I can send my Acer Switch 10 for repair. WILL NOT RESET

ezzrett
ezzrett Member Posts: 6 New User

i AM FED UP, AFTER 3 WEEKS OF TRYING TO GET MY sWITCH 10 TO rESET. nOTHINGS WORKS. gOES ALONG TO ABOUT 35 TO 40% THEN STOPS AND SAYS THERE'S A PROBLEM. i HAVE TRIED EVERYTHING !!

Answers

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    Sounds like there might not be enough room for the rest to complete. Since you are trying to take it back to before the first login, try deleting everything from your documents, downloads, video, music, etc. Delete any user accounts other than your main one. Have Windows clean the disk to remove temporary files and such. IIRC you need 8-10GB free to succeed in a reset.

     

    Also, which OS are you running? Did it come with 8.1 or 10? If you are still in the original OS you might try the Acer recovery that takes everything back to brand new instead of doing a Windows reset.

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  • ezzrett
    ezzrett Member Posts: 6 New User

    I will try the suggested remedies - immediately !! Will let you know what happens.............Thanks a bunch !!