Acer Aspire Switch 10 No Display - (New machine)

HughPhug
HughPhug Member Posts: 4 New User

Hi, I have hold of my mothers Acer Switch 10. It was purchased in jan 2015 and has never been used other than setting it up when she first got it. It went back in the box and that's where it has stayed. Just got it out to get running for her again and the screen is just black. It charges ok, and if I touch a button I can hear it working, but the screen is absolutely dead, no backlight, nothing. Any suggestions?

Answers

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    When connected to the power adapter, press and hold the power button for about 30 seconds or until something happens.

     

    Release, wait 10 seconds, then press the power button again for 1 second. Does anything happen ?

  • HughPhug
    HughPhug Member Posts: 4 New User

    I can hear it coming to life, but the screen is still black.

    There are no remnants of life on the screen at all, it looks like a switched off monitor.

    Graphics card or faulty screen manybe?

    Odd considering it has never been used, let alone mistreated?

  • HughPhug
    HughPhug Member Posts: 4 New User

    So that's it? Thank you for giving us your money, sorry the machine never worked. You'll know better for next time?

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    Does the Switch 10 have an HDMI output ? Can you connect to a TV or external monitor. That would determine if the video system is working.

     

    Might also try shining a flashlight on the screen and see if the backlight has failed.

     

    Is possible it just has a loose cable inside.

     

    Or use as a cat toy.

  • HughPhug
    HughPhug Member Posts: 4 New User

    I bought a reliable make in the end, 

     

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