aspire 4739 touch screen

drtom
drtom Member Posts: 7 New User
in 2015 Archives

I don't know if this is the right forum however, my aspire 4739 touch screen does not work after upgrade to Win 10.

 

I cannot find touch screen drivers for the machine for Win 7 or 8

 

Can someone give me a direction?

 

Thanks

Answers

  • Maco2112
    Maco2112 Member Posts: 12 New User

    check for the drivers update in manager

    do you see the peripheral on the manager?

  • drtom
    drtom Member Posts: 7 New User

    No, there is no reference to that

  • Maco2112
    Maco2112 Member Posts: 12 New User

    if there s no reference to the touchscreen in manager, you can try to autodetect hardware change first because if the computer doesnt see it it cant make it work!

    proceed a shutdown of computer

    remove plug and batterie for 2 minutes

    replug and place batterie

    start the computer

    try a autodetect hardware change

    and if you see the peripheral then update drivers

     

    wich version of windows do you run?

  • drtom
    drtom Member Posts: 7 New User

    Win 10 

    is there a driver from acer for win 7 or 8? It was there before upgrading.

    I will look later this afternoon

    thanks for the input

  • drtom
    drtom Member Posts: 7 New User

    In device mgr I see a Legacy device under System Devices. Location is on LPC Controller but there is no driver installed. 

     

    I tried the search for new hardware with no results

     

    I have inserted a screen shot of the device manager items for HID and Monitor

     

    jane.JPG

     

     

  • Maco2112
    Maco2112 Member Posts: 12 New User

    i think that is your monitor drivers who need to be updated because it detect a standard monitor

    if i was at your place, that s what i try first

     

  • drtom
    drtom Member Posts: 7 New User

    I see a VGA driver for Win 7 x64 but nothing under the Win 8 OS selection. There are no Win 10 drivers at all

  • Maco2112
    Maco2112 Member Posts: 12 New User

    you should try to get appropriate drivers for your computer at :http://www.driverscape.com/manufacturers/acer/laptops-desktops/aspire-4739/3442

  • drtom
    drtom Member Posts: 7 New User

    Checked drivescape and installed the Intel Graphics Driver but it doesn't refer to touch screen properties. I don't see anything listed for Win 8 or 7 either.

     

    Touch screen worked fine B4 10

  • Maco2112
    Maco2112 Member Posts: 12 New User

    well, hummm...

    dont really know what to do except these hints

     

    1 - ask to acer factory tech at support for acer users

    2 - try to find updates for windows 10 and others products at windows update

    3 - downgrade your pc to original state because of incompatible material !

     

    PS if you absolutely want windows 10, maybe you ll be in obligation to buy a new computer with Windows 10 on it by default.

  • drtom
    drtom Member Posts: 7 New User

    coming to that conclusion.. It's no biggy but it was a nice feature. thanks for all your suggestions

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