acer e380 system ui has stopped

athenasophia13
athenasophia13 Member Posts: 1 New User

how can i fix acer e380 system ui has stopped every time i power on the phone?

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Backup your personal data and do a factory data reset.

    power off you E380

    then

    press volume down + power button

    at first vibration

    press only volume up

    then

    select recovery

    press the power button when the dead android appears

    choose wipe data/factory reset

     

    wait until it finish and then reboot

    I'm not an Acer employee.
  • idexample
    idexample Member Posts: 3 New User

    Thank you, altough I did several times, I have always the same problems in many applications, being not able to use the phone until restart as windows of force closed applications pop up continuosly.

    I also founded another similar menu to the recovery one that let me test everything wifi and emmc, emmc fail in red wifi green is ok.

    Also whatever I delete or set in setting is reversed once rebotted.

    This is a phone of a collegue and I suppose has received some kind of moisture damage as I can see behind the glass powder of dirt I believe.

    On wifi if connected start the update downloading and at the same time syncronyze photos of me founded in the memory card in the background.

    Trying to stop it I can only remove the memory card as the screen froze on a force closed windows.

    After little seconds it restartputting back everything I deleted before, account of Google, Facebook, and other reinstated together with power saving on.

    Has someone experienced this?

    This way I/my collegue cannot use the phone other than make and receive call, not tested but supposedly.

    Thanks

    Gianpiero

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    if eMMC gives an error, probably has some damaged sectors, you can't do pretty much to fix it.

    I'm not an Acer employee.
  • idexample
    idexample Member Posts: 3 New User
    I already did many times, and doesn't reset nothing, although shortly in YouTube I founded someone showing to download from Acer support website, the drivers for the e380 in the memory card, then from recovery menu install that file and that is it, it format everything. Just I'm going to try.
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    not drivers but probably updates or full image if available, under OS tab.

    I'm not an Acer employee.