E1-571 not posting, any ideas?

B-A
B-A Member Posts: 5 New User

So, I've had this laptop for 2 years now, it is an E1-571-33114G50Mnks it has always worked really nicely, I upgraded the ram to a kit of 2x8gb sticks and that also worked fine, shortly after it upgraded itself to win10 the laptop would take ages to post, we're talking 20mins, but sometimes it would be instant! recently it will not post at all, I hit power and blue lights come on, specifically the power LED and HDD read LED and oddly, regardless of wether the AC charger is connected or not, the battery charge indicator flashes a slow orange, (NB. after tearing down the whole thing, re-seating everything and re-applying thermal grease, the orange light now behaves correctly) if it is left to run for long enough it will at random each time beep at me, a single beep every ten seconds. Now I haven't just jumped on a forum begging for everybody to use google for me, I have seen, tried and failed with many many solutions.

 

I have (Updated to save pointless reading below):

  1. Held down the power button for 30secs, then 60secs, then 120secs with no power source inserted 
  2. Held down the power button and F12 for 60secs with no power source inserted
  3. Pulled out the battery whilst powered on and re-inserted
  4. Removed HDD and powered on
  5. Removed/swapped memory slots and powered on in all configurations
  6. Removed, cleared and re-inserted the CMOS battery
  7. Powered on, pressed F2 then F9 then F10 then return and rebooted
  8. Powered on hit all of the above keys simultaneously and then rebooted
  9. Plugged in a second monitor to the HDMI slot then pressed all 'F' keys to try and switch monitor 
  10. Held a torch to the screen to check if the backlight is dead
  11. Powered on with the screen at various inconvenient angles
  12. Accessing BIOS by mashing F2
  13. Using BIOS crisis' Fn+Esc with a usb BIOS inserted resulting in 3 beeps then a power-off
  14. Replacing the CMOS battery
  15. Disconnecting all non-essential strip-cables to the mainboard and powering on

All to no avail whatsoever.

 

(Obsolete text, IronFly has graciously helped explain some things however so I'll leave it in for context) 

What I want to try next is the crisis BIOS flash using the supposed Fn + Esc immediatly after power-on but the BIOS files are windows applications and not the usual BIOS files I am used to when performing these sorts of Reflashes, is there anyone with any ideas, I will eat them up, I really don't wanna accept that it's cold solder or a fried GPU :/

 

Thanks to anyone who even bothered to read this, really.

 

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    you can try to extract the related BIOS file running the windows flasher on another PC.

     

    just double click the exe file, it will give you an error prompt, don't close it!

     

    check on your user temporary file for this folder "7zSC03A.tmp" (windows logo key + r then type %TEMP%):

    and copy Q5WV1X64.fd

     

    this is the BIOS file.

     

    once done, you can close the error prompt.

    I'm not an Acer employee.
  • B-A
    B-A Member Posts: 5 New User

    Ah! This got the BIOS A-OK for me, attempting to flash it now, will keep the thread updated Smiley Very Happy

    Thank you very much

  • B-A
    B-A Member Posts: 5 New User

    Managed to get it to read the USB, the laptop beeps 3 times then restarts and the problem continues, tried giving the battery a full charge too, obv. didn't help. Going to try changing the CMOS battery next.

  • B-A
    B-A Member Posts: 5 New User

    Unfortunately, after a couple more tries, namely, changing the CR2302 CMOS battery and disconnecting all unimportant parts of the mainboard, I'm going to to call it a loss, any ideas heck I'll take 'em but short of re-soldering the board using dodgy heat gun techniques I've found no other possible solutions. Cheers for the help IronFly, greatly appreciated. Hopefully anyone else that has this issue at least now has the definitive guide to what to try before calling it quits.

     

    Cheers

    -BA

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    I don't have other ideas, apart trying a quick heatgun but i'm not sure you will fix it.
    I'm not an Acer employee.