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Re: DVD Burner will Not Work

KRISTINE

KRISTINE Member Posts: 5 New User

September 2016 in 2016 Archives

Acer Aspire E 15 Touch - Model E5-571P-30QR

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KRISTINE Member Posts: 5 New User

September 2016

Just trying usiny my DVD burner for the first time and it will not burn to the DVD. I checked the driver in Device Manager and it says that the driver is a Matshita and that it is working properly. Help!

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outrigger61 Member Posts: 2 New User

September 2016

exactly same issue, third acer i bought each seems to have similar issues, if you type in the model number on your plyer /dvd unit in stalled and google it there are online fixes freely avail.

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KRISTINE Member Posts: 5 New User

September 2016

I feel since I am still within the 1 year warranty, I shouldn't have to do this - the DVD burner should work when you purchase the computers.

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KRISTINE Member Posts: 5 New User

September 2016

I am not very tech saavy. Do you think this link will solve the problem?

http://www.driverupdate.net/lp/1/?p2=^SW2^xdm056&gclid=CKe5zInb-s4CFQ2NaQodGMQNKQ

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KRISTINE Member Posts: 5 New User

September 2016

Or this one?

http://download.driversupport.com/lp/gppc/alt?gclid=CPbCs9jj-s4CFQyFaQodufYLow&tid=US-OEM-BroadMatch-Search&oemid=23419&odmid=&utm_source=AdWords&utm_medium=PPC&utm_term=Acer%20Download&utm_content=55613786023&utm_campaign=US-OEM-BroadMatch-Search&m=Acer&s_kwcid=AL!4343!3!55613786023!b!!s!!%2Bacer%20download&ef_id=V400OQAAAA9wHdWg:20160906124943:s

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