How to replace HDD in Acer Aspire V5-571P-6473

acer571owner
acer571owner Member Posts: 4 New User

Hi,

 

Recently purchased, Acer Aspire V5-571P-6473.  And surprised to find there is no instructions on how to access HDD. I would like to replace my HDD with SSD.  Where can I find instructions on how to access/replace HDD.  Or, please create video of the process and post it on your support website or on youtube, it will benefit everyone.

 

Regards

acer571owner

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    We do not support replacement of third party hardware.

     

    Replacement on this particular model would require a large amount of unit disassembly.

  • acer571owner
    acer571owner Member Posts: 4 New User

    Hi,

     

    Replacing HDD is a very common thing, HDD tend to fail more often than other parts or we might need to switch higher capacity or to faster one like SSD. Easy access to HDD should have been provided by design, I guess someone didn't think thru during product design. However atleast you should provide a manual/instructions on how to replace HDD with the product or even better a create video and post it on your support website or on youtube, and let user use it at their own risk and might lose warranty. Not providing support or helping your customer isn't going to help you with repeat business, you should be going above and beyond.

     

    Regards

    acer571owner

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