Driver for G246HL not being installed on Windpws 10

Dafnafrank
Dafnafrank Member Posts: 1 New User

I upgraded to Windows 10 and not the screen resolution of my G246HL is not ok. It has a black triangle all around the screen (the system is not using the entire screen as proper).

I have tried to dowload and install the correct G246HL (32bit) driver but apperanlty windows is not installing it and using the default one.

How can I fix this resilution problem...?

Would appriciate your help.

 

Thanks

Answers

  • ihateacer
    ihateacer Member Posts: 3 New User

    all I want to do is get my acer software to instal on a new computer.  Will it?  'Course not.  Why?  I put the disk in and clicked set-up.  Did it work?  No!  It says something about windows 7.  Can anybody please tell me how to get it to.....................Work?

     

    Peter

  • Fletcher-Acer
    Fletcher-Acer VIP Posts: 92 Fixer WiFi Icon

    Hello All,

    I see you have an issue with monitor compatibility issue after upgrading to Windows 10. The monitor is G246HL.  What are you plugging the monitor into [desktop, notebook or custom built]???  The video card is by Intel, NVIDIA or Radeon??  

  • ihateacer
    ihateacer Member Posts: 3 New User

    I am plugging into a Dell xps.  No idea what "video card" I have.  I did try to find out and as usual, didn't.  So, I don't know.

  • G246HL
    G246HL Member Posts: 1 New User

    I have a Nvidia GTX770 used in a custom built desktop with a Intel Core i5-4670K @3.40GHz, 16 GB RAM

     

    Below is from the graphics card sysinfo:
    [Bildskärm]
    Operativsystem:    Windows 10 Pro, 64-bit
    DirectX-version:    12.0
    GPU-enhetens processor:        GeForce GTX 770
    Drivrutinsversion:    372.54
    Direct3D API-version:    12
    Direct3D funktionsnivå:    11_0
    CUDA-kärnor:        1536
    Kärnklocka:        1084 MHz
    Minnesdatahastighet:    7010 MHz
    Minnesgränssnitt:    256 Bitar
    Minnesbandbredd:    224.32 GB/s
    Totalt tillgängligt grafikminne:    10211 MB
    Dedicerat videominne:    2048 MB GDDR5
    Systemvideominne:    0 MB
    Delat systemminne:    8163 MB
    Video BIOS-version:    80.04.E6.00.1E
    IRQ:            Not used
    Buss:            PCI Express x16 Gen3
    Enhets-ID:        10DE 1184 28251462
    Artikelnummer:        2005 0000

    [Komponenter]

    NvGFTrayPluginr.dll        3.0.6.48        NVIDIA GeForce Experience
    NvGFTrayPlugin.dll        3.0.6.48        NVIDIA GeForce Experience
    nvui.dll        8.17.13.7254        NVIDIA User Experience Driver Component
    nvxdsync.exe        8.17.13.7254        NVIDIA User Experience Driver Component
    nvxdplcy.dll        8.17.13.7254        NVIDIA User Experience Driver Component
    nvxdbat.dll        8.17.13.7254        NVIDIA User Experience Driver Component
    nvxdapix.dll        8.17.13.7254        NVIDIA User Experience Driver Component
    NVCPL.DLL        8.17.13.7254        NVIDIA User Experience Driver Component
    nvCplUIR.dll        8.1.900.0        NVIDIA Control Panel
    nvCplUI.exe        8.1.900.0        NVIDIA Control Panel
    nvViTvSR.dll        6.14.13.7254        NVIDIA Video Server
    nvViTvS.dll        6.14.13.7254        NVIDIA Video Server
    NVSTVIEW.EXE        7.17.13.7254        NVIDIA 3D Vision Photo Viewer
    NVSTTEST.EXE        7.17.13.7254        NVIDIA 3D Vision Test Application
    NVSTRES.DLL        7.17.13.7254        NVIDIA 3D Vision Module
    nvDispSR.dll        6.14.13.7254        NVIDIA Display Server
    NVMCTRAY.DLL        8.17.13.7254        NVIDIA Media Center Library
    nvDispS.dll        6.14.13.7254        NVIDIA Display Server
    nvWSSR.dll        6.14.13.7254        NVIDIA Workstation Server
    nvWSS.dll        6.14.13.7254        NVIDIA Workstation Server
    PhysX        09.16.0318        NVIDIA PhysX
    NVCUDA.DLL        6.14.13.7254        NVIDIA CUDA 8.0.0 driver
    nvGameSR.dll        6.14.13.7254        NVIDIA 3D Settings Server
    nvGameS.dll        6.14.13.7254        NVIDIA 3D Settings Server

  • Fletcher-Acer
    Fletcher-Acer VIP Posts: 92 Fixer WiFi Icon

    Hello G246HL User,

     

    Your issue isn’t a monitor compatibility issue but a Windows 10 driver issue.  As we know monitors are dumb terminals which have no process capabilities. The monitor is simply an output device that accepts data from the CPU [NIVIDA GTX770 video card]. So, to resolve this issue please check NVIDIA website for the latest GE Force Windows 10 drivers. And all adjustment should be done thru the NVIDIA control panel.

     

    SEE:   http://www.nvidia.com/Download/index.aspx?lang=en-us for 64bit

     

    SEE:  http://www.nvidia.com/download/driverResults.aspx/107563/en-us for 32bit