i factory reset my tablet and now I keep getting messages that - ' Unfortunately , Google Play serv

marleygj
marleygj Member Posts: 4 New User

I can't sign in. I get constant messages that-

Unfortunately , Google Play services has stopped. - and also -
' Unfortunately, the process com.google.process.gapps has stopped
 
I finally got the wireless password entered and it seems to be available.
I try to sign in to my gmail account and it just goes on forever - doing nothing and telling me it will take a few minutes.
 
I know the account and password are good because I can sign in on another device. 
 
Any ideas? Thanks
 
Acer Iconia Tab 8 running kitkat

Answers

  • Deathmachine
    Deathmachine Member Posts: 9 New User

    Do you have  rooted device?

     

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    Redo the factory reset, it sounds like it didn't do a good enough job the last time.

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