Newly buy Acer Liquid Zest 3g

Jigs
Jigs Member Posts: 3 New User

hello acer , can u please help me with my phone's back camera, it is blurred and i cant use them for educational purposes. Hope you will help me. Thanks Smiley Happy

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    i know that Acer had an update (OTA) on Zest 4G to fix the camera application bad quality images, i don't know if your model had it too.

     

    please check, with an available data connection, if any system update (OTA) is available:

    settings/about phone - system updates

    I'm not an Acer employee.
  • Jigs
    Jigs Member Posts: 3 New User
    I updated my phone yesterday but the back cam is still the same
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    I would contact your seller or Acer support service.
    I'm not an Acer employee.
  • Jigs
    Jigs Member Posts: 3 New User

    what do i do about my acer! please help me

     

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    i already replied, contact your seller or Acer support service, maybe your camera lens is faulty.

    I'm not an Acer employee.
  • mba
    mba Member Posts: 2 New User
    I'm pretty sure it's a software issue. Mine has this problem too, it only focus if the object is right in front of the lens. Otherwise, the photo is just blurry and with no quality at all. Since this model and the 4g are basically the same, it should be no surprise that both share this problem.

    I really hope the camera software gets an update soon, cause it's almost impossible to take photos at the moment.
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    as Zestfan wrote here:

    http://community.acer.com/t5/Android-Phones/Liquid-Zest-4g-problem-Camera-out-of-focus/td-p/439055/page/4

     

    it seems that a new update is available and if it fixes the camera issue, so you only need to wait until it will available on your region.

    I'm not an Acer employee.
  • mba
    mba Member Posts: 2 New User
    Ok, I'll wait for it. Thank you.
  • ph_macoy
    ph_macoy Member Posts: 6 New User

    I got this camera too and the picture is blurry even after the update. Here is a sample pic

  • Drazen
    Drazen Member Posts: 3 New User

    Hi! Smiley Happy try to download third party app camera like mx camera you can download it free in playstore it would surely help your problem issue on camera Smiley Wink