I am having an issue with my Aspire E15.

cweibel73
cweibel73 Member Posts: 2 New User

My Aspire E15 went dark last week and I have been unable to turn it back on since. I have made attempts with just the battery, just the AC adapter, and both, all with the same result. The blue light will turn on, then turn off, then keep turning on and off again without ever turning all the way on. 

Answers

  • Mary-Acer
    Mary-Acer Acer Crew Posts: 868 Acer Crew

    We would like to get this fixed for you. Please send a PM with the serial number so we can help you get this resolved.

  • cweibel73
    cweibel73 Member Posts: 2 New User

    Thanks. I PM'd the serial number

  • Angel1128
    Angel1128 Member Posts: 8 New User

    I have 5 computer that have black screens if someone could help me please one of the 5 computers i only got to get on one time since i bought it.

  • Mary-Acer
    Mary-Acer Acer Crew Posts: 868 Acer Crew

    Sorry to hear you are having problems with your Acer Aspire. If you send us a private message, we'll see what we can do to assist you.