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    • Aspire 5315 blank screan in windows 7

    Member Posts: 9 New User
    in 2015 Archives
    I have acer aspire 5315 loptop
    I upgrade the cpu celeren to core 2 due and work fine last night i was watching a video and my aspire 5315 screan goes blank i have reinstall vga driver but no luck in safe mod work fine
    When windows 7 shows the desktop then screan blanked anyone have an idea about this problem??

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    Answers

    • ACE Posts: 45,231 Trailblazer

      Press & hold power button till the laptop shuts off. Press power button again to turn laptop on. Do you see the Acer logo screen on booting up?

       

      Jack E/NJ 

      Jack E/NJ

    • Member Posts: 9 New User

      yes i see acer booting logo.

      but when the windows 7 bootup and shows the desktop this time screan goes blank

      in safe mode no blank screan

       i think the problem gpu or gpu drivers because when i disable video adapter its working good but very bad profermmonce and when i enable video adapter the screan goes blank but i reinstall all drivers given on acer and intel web sites but no luck

      sorry for bad english

    • ACE Posts: 45,231 Trailblazer

      >>> i think the problem gpu or gpu drivers because when i disable video adapter its working good but very bad profermmonce>>>

       

      OK. Yes, I agree. So open device manager again. Click on display adapter. Then uninstall the problem driver for the display adapter. Exit and save device manager settings. Then shut down windows normally. Then do a cold boot and allow windows to re-detect and re-install the display adapter driver. Report back.

       

      Jack E/NJ  

      Jack E/NJ

    • Member Posts: 9 New User

      problem not resolved

    • ACE Posts: 45,231 Trailblazer

      OK. Go back to device manager. The display adapter again. Please note the display adapter model. Then right click properties. Then driver. Then update driver and let windows automatically search for an updated driver. Report back and let me know if Windows finds and installs an updated driver or not.

       

      Jack E/NJ 

      Jack E/NJ

    • Member Posts: 9 New User

      Untitled.pngwindows has auto update driver but bad luck problem not resolve.

    • ACE Posts: 45,231 Trailblazer

      Is Win7 factory-installed on your laptop?

       

      Jack E/NJ

      Jack E/NJ

    • Member Posts: 9 New User

      i have reinstall win 7 i dnt understnd win 7 factory?

    • Member Posts: 9 New User

      i am using win 7 clasic mode and video adapter is disabled

    • ACE Posts: 45,231 Trailblazer

      Did you buy the laptop with Win7 already installed?

       

      Jack E/NJ

      Jack E/NJ

    • Member Posts: 9 New User

      yes

    • Member Posts: 9 New User

      https://www.youtube.com/watch?v=PG_EHf4mTZo

      i this video shows you the exexct probelm

    • ACE Posts: 45,231 Trailblazer

      OK. One of my colleagues suggested that you try this intel update utility to see if it'll resolve the graphics incompatibility.

       

      http://www.intel.com/content/www/us/en/support/detect.html

       

      Report back 

       

      Jack E/NJ

      Jack E/NJ

    • Member Posts: 9 New User

      Untitled.jpgwow problem solved but not with intel update utility i change sata mode in bios and install drivers again and its work for me

      thankxxx for effort

      i am so happy and speciallly thankx to you

    • ACE Posts: 45,231 Trailblazer

      >>>i change sata mode in bios >>>

       

      Congratulations! Great job! What was the sata mode before? What did you change it to? Thank you for this information!

       

      Jack E/NJ

      Jack E/NJ

    • Member Posts: 1 New User

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