Acer erecovery mgt : error 0x241 Windows cannot verify the digital signature for this file

1_jupiler-svp
1_jupiler-svp Member Posts: 1 New User

Hello everybody,

 

I have some difficulties to restore windows 7 on an Acer M3970.

 

I'm trying to use the Acer eRecovery Managament (v8.0.7), after few seconds, I have an error message :

 

Error code 0x241

WIMApplyImage cannot apply image : Windows cannot verify the digital signature for this file. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, ... (text, but behind the window, not possible to scroll down...)

 

Could you help me ? I would like to reinstalle Windows 7...

 

Thanks .

 

Manu.

Answers

  • freeza
    freeza Member Posts: 1,316 Skilled Practitioner WiFi Icon

    Good day

     

    The partition itself on the machine is corrupt. Ask Acer to supply you with the image free of charge or take it to their repair centre and ask them to reload the image free of charge.

     

    Regards,

    Freeza

  • harry
    harry Member Posts: 3 New User

    I am also getting the same problem on my Acer desktop. Unfortunately the warrenty finished in dec 2012.

     

    I called up Acer technical support today and declined for any help. Acer can only technician to fix this but I have to pay for a visit.

     

    Is there any way that Acer can send me the CD and I will do it by myself?

  • ednastone
    ednastone Member Posts: 2 New User

    you hard drive is dead.  That is what happen to mine I had it checked and I need a new hard drive

     

  • harry
    harry Member Posts: 3 New User

    No the hard disk is good because I tested on my other desktop and it works fine. Any thoughts?

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