B3 A20

SM09
SM09 Member Posts: 2 New User
in 2016 Archives

I have a new B3 A20. Google maps keeps crashing. Help

Best Answer

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓

    settings/apps - select all tab - tap on Maps - tap on clear cache and clear data
    once done, reboot your tablet and then check if Maps still crash.

    I'm not an Acer employee.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓

    settings/apps - select all tab - tap on Maps - tap on clear cache and clear data
    once done, reboot your tablet and then check if Maps still crash.

    I'm not an Acer employee.
  • SM09
    SM09 Member Posts: 2 New User

    Thanks! So far so good!

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    You welcome.
    I'm not an Acer employee.
  • Member Posts: 11 New User

    Sorry, that does not fix the underlying problem. All you are doing there is going back to the initial install. The first time it updates, you will be right back at it crashing. But, there is a solution - you need the latest update Acer_AV0L0_B3-A20_RV07RC01_WW_GEN1. I do not see it on the web site though. You might need t contact Acer Support direct.

     

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