eRecovery
I am trying to see about purchasing eRecovery DVD for an aspire 5810TG any assistance would be appreciated. The original HDD was replaced due to a crash and no discs were made.
Answers
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Acer recovery media
US:
https://store.acer.com/en-us/extended/recovery/Canada:
https://store.acer.com/en-ca/extended/recovery/
if you are outside the US and Canada, you must call/email your regional Acer support service:
http://www.acer.com/worldwide/support/I'm not an Acer employee.0 -
Thank you for the reply but I've tried that and it says the SNID and serial number are not found. I have downloaded the system info utility and that is where I got the SNID because all of the original stickers on the bottom are pretty much un-readible. Any suggestions?
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laptop was bought in US?
I'm not an Acer employee.0 -
I am not 100% sure as it belongs to my brother-in-law who lives in Sweden. I would venture to say no because I had to replace the KB and it had a sticker on it stating it was a "Scandinavian" version. He knows absolutely nothing about computers and I enjoy working on they so I told him I'd look at it....
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Ok, so the only way to have a recovery is to buy it from Sweden.
Which OS is installed?I'm not an Acer employee.0 -
According to acer it was originally shipped with vista but it has windows 7 on it now as I do not own vista (never did).
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so, you loose windows 7 product key too?
i think that only Acer Sweden can provide you the original erecovery media or some third party services in US.
or...i presume, at nearly the same cost:
http://www.amazon.com/s/ref=nb_sb_noss?url=search-alias%3Daps&field-keywords=windows+7
I'm not an Acer employee.0 -
No, I have the key I was more curoius about the recovery disc so I could give it back to him as he got it originally.
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if you have the key and you are enough brave...you can try to install windows 10 and use your serial to authenticate.
I'm not an Acer employee.0
