Can anyone help me to do fresh install windows8.1/10 on SW5-011.

aaronchen
aaronchen Member Posts: 5 New User
in 2016 Archives

Hi Everybody,

 

Could anyone help me, i am despretely with this Tablet.

I am helping one of my good friend to repair his daught's last Xmas present.

Acer Aspire Switch 10 SW5-011-19VU, was with windows8.1 32bit.

 

basiclly the tablet won't start up now.

I have gone little bit far already, but can not install windows8.1 or windows10

I can go in windows8.1 32bit reinstallation, but i could not delete 4 partition.

I tried to format the last 2 partition even there is error message came up told me could not format but the partitions is actully empty after that action.

I won't be able to install windows on any of the partition.

 

Can anyone tell me how to delete partitions and finish reinstallation.

 

Thanks Very Much

 

Aaron

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Have you tried to press Alt+F10 at boot?

    this will start Acer recovery media...if you didn't delete the recovery partition.

     

    I think you will be able to delete all the partitions if the recovery is already gone.

    when you start windows 8.1 installation, at language selection, press shift+F10, this will open a command prompt, on command prompt

    type
    diskpart
    then on diskpart type
    list disk
    take note of the correct disk ID to erase
    type
    select disk x
    (x is the ID of your HDD to erase)
    type
    clean

    type exit

    your HDD will be erased completly, proceed with windows installation

    I'm not an Acer employee.
  • aaronchen
    aaronchen Member Posts: 5 New User

    Hi buddy,

     

    Thanks for your help but i have done what you told me and it is not working.

    when i am going in the installation the 4 partitions are still there.

     

    Is there any other way that i can reinstall windows?

     

    Thanks

     

    Aaron Chen

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Can you check on BIOS if HDD password is set as frozen?
    I'm not an Acer employee.
  • aaronchen
    aaronchen Member Posts: 5 New User

    Hi buddy,

     

    There no HDD Password Option in BIOS. 

    This tablet doen't have it.

     

    Thanks

     

    Aaron

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    can you try to access command prompt again and instead of a simple clean command, use

    list partition (to have a list of SSD partitions)

    select partition x (x is the number of partition you want to delete)

    inactive

    delete partition override

     

    if it's successfull, do it on all the other partitions.

    I'm not an Acer employee.
  • aaronchen
    aaronchen Member Posts: 5 New User

    Hi buddy,

     

    I selected all the partitions

    and 

    delete partition override

     

    but when i going in installation and all the 4 partitions still there.

     

    Any other ideas?

     

    Thanks

    Aaron

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    any error reported during delete partition?

     

    i found a bit strange that no partition can be deleted.

     

    At this point i suggest you to contact Acer support service if still under warranty.

    I'm not an Acer employee.
  • aaronchen
    aaronchen Member Posts: 5 New User

    Hi buddy,

     

    anyway Thanks alot.

     

    Aaron

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    You welcome.
    I'm not an Acer employee.

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