Unable to register my product as the form rejects the date format that it demands!

Dixden
Dixden Member Posts: 2 New User
in 2016 Archives

Unable to register my product as the form rejects the date format that it demands!

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    Sorry you are having problems. We are working to fix this. Try entering the date a mm/dd/yy to see if that works. If I recall, it asks for the format to be dd/mm/yyyy, but expects the format as mm/dd/yyyy.

  • Dixden
    Dixden Member Posts: 2 New User

    Thanks for your advice, however I tried that format as well but it did not work either. I gave up trying and contacted the Acer homepage and registered my laptop successfully. Such a strangly simple thing that is holding up warranty registration by a kindergarten oversite? I hope my new laptop reflects a better standard than this webpage error!!

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