acer liquid z630 downloading applications issue

ronni2007
ronni2007 Member Posts: 2 New User

I bought this phone a couple days ago. I try to download and install applicatons having Wi Fi on, but they do not download (it looks like they keep downloading for hours). If it happens to application to download, it fails to install.

Other problem - phone battery drains too fast. Battery hours forecast from full charge is 6 to 9 hours.

Best Answer

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓

    can be a problem with google play, try this:

    settings/apps - select ALL tab

    scroll down to google play store

    tap it

    tap on clear data and clear cache

    reboot your phone

    then try again (probably you will need to log to your google account)

     

    if this doesn't work, you can try to do the same on both google play services and google play store

    remember to reboot

    I'm not an Acer employee.

Answers