Downloading 'Critical Updates"?

WGCTOO
WGCTOO Member Posts: 6 New User
edited August 2023 in 2018 Archives

running windows 10 on a spanky new Acer Aspire E15.

Acer Care Center tells me I have 3 'critical updates' ready for download.

Where do I go to download these updates?

I expected a download button or at least instructions - nada

??

John

Best Answer

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    you can't click over them to start downloading?

    I'm not an Acer employee.
  • WGCTOO
    WGCTOO Member Posts: 6 New User

    When I hoover over each notification it enlarges slightly, no response to right or left clicking anywhere on the notification.

     

    John

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Normaly there's a button with "update" or "update all", you need to click that.

     

    minute 1:35

     

    I'm not an Acer employee.
  • WGCTOO
    WGCTOO Member Posts: 6 New User

    Here is what I am looking at.Acer Care Center.png

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓

    ok.

    click on My system (green)

    then click on Updates tab

    I'm not an Acer employee.
  • WGCTOO
    WGCTOO Member Posts: 6 New User

    Got it, thanks.

    Also found 4 driver updates and an update under General Updates.

    Go figure.

    Oh, and that was three notifications of the same update.

    I guess to those using Acer Care Center for a while it is easy peasy, for this newcomer I guess being led around by the nose was required.

     

    John

  • stefanof
    stefanof Member Posts: 1 New User

    Man Indifferent

  • rainwaterfan2
    rainwaterfan2 Member Posts: 6

    Tinkerer
    There is no "update" option on the My System window for me.  So how do I get the "critical update" to download manually?
  • brummyfan2
    brummyfan2 ACE Posts: 28,457 Trailblazer
    rainwaterfan2 said:
    There is no "update" option on the My System window for me.  So how do I get the "critical update" to download manually?
    Hi,
    It should be in the left pane.

    Acer Predator PT516-51s Performance Results - UserBenchmark

  • rainwaterfan2
    rainwaterfan2 Member Posts: 6

    Tinkerer
    Oh, I see what you mean.  I did click on the updates tab and checked for any updates, but it found nothing.  But an update is still listed in the "notifications" icon.  When I looked into the update history, I did find something that downloaded on the same date as the one listed in the "Notifications," but I can't identify if that was the same one.  If it is the same critical update, wouldn't it have dropped off the "Notifications?"
  • rainwaterfan2
    rainwaterfan2 Member Posts: 6

    Tinkerer
    stefanof said:

    Man Indifferent

    brummyfan2 said:
    rainwaterfan2 said:
    There is no "update" option on the My System window for me.  So how do I get the "critical update" to download manually?
    Hi,
    It should be in the left pane.


    Yes, I clicked that and checked for updates, but still came up empty.
  • brummyfan2
    brummyfan2 ACE Posts: 28,457 Trailblazer
    rainwaterfan2 said:
    stefanof said:

    Man Indifferent

    brummyfan2 said:
    rainwaterfan2 said:
    There is no "update" option on the My System window for me.  So how do I get the "critical update" to download manually?
    Hi,
    It should be in the left pane.


    Yes, I clicked that and checked for updates, but still came up empty.
    Go to start and click Settings(the wheel), click Update and Security tile, then click Windows Update and see whether you have any Updates pending.

    Acer Predator PT516-51s Performance Results - UserBenchmark

  • rainwaterfan2
    rainwaterfan2 Member Posts: 6

    Tinkerer
    brummyfan2 said:
    rainwaterfan2 said:
    stefanof said:

    Man Indifferent

    brummyfan2 said:
    rainwaterfan2 said:
    There is no "update" option on the My System window for me.  So how do I get the "critical update" to download manually?
    Hi,
    It should be in the left pane.


    Yes, I clicked that and checked for updates, but still came up empty.
    Go to start and click Settings(the wheel), click Update and Security tile, then click Windows Update and see whether you have any Updates pending.
    Thanks!
  • brummyfan2
    brummyfan2 ACE Posts: 28,457 Trailblazer
    rainwaterfan2 said:
    brummyfan2 said:
    rainwaterfan2 said:
    stefanof said:

    Man Indifferent

    brummyfan2 said:
    rainwaterfan2 said:
    There is no "update" option on the My System window for me.  So how do I get the "critical update" to download manually?
    Hi,
    It should be in the left pane.


    Yes, I clicked that and checked for updates, but still came up empty.
    Go to start and click Settings(the wheel), click Update and Security tile, then click Windows Update and see whether you have any Updates pending.
    Thanks!

    You are welcome :)

    Acer Predator PT516-51s Performance Results - UserBenchmark

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