W1-810 black screen

Alexz46
Alexz46 Member Posts: 1 New User

My Iconia W1-810-1193 with windows 10 shows a black screen after the logo screen.All that after a failed reset of the system

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    Alexz46,

     

    Failed reset meaning you were trying to put it back to Windows 8, or just trying to refresh Windows 10?

  • mistrymk
    mistrymk Member Posts: 2 New User

    Hi, I tried to reset my acer w1-810 to set up as a new user for my daughter instead of me. It was purchased with windows 8.1 but then upgraded to windows 10 and the back-up files removed. Half way through the reset I have black screen with backlight. Like you I get the acer start up logo when I switch it on but then the black screen.

     

    Anyone got a fix for this?

     

    Do I have to boot off a windows 10 usb stick installation?

     

    Thanks.

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    Don't have a W1 but you may be able to hold down alt-F12 on boot and get recovery options.

  • kirankp25
    kirankp25 Member Posts: 49 Troubleshooter

    it happened to me once on my w510. i tried changing secure boot option (i dont remember if i turned it off or on) and it worked for me... try that if you dont mind