Invalid SNID issue when registering product

gregbender10
gregbender10 Member Posts: 1 New User

I recently purchased a new Aspire screen/desktop. I keep getting the 'invalid SNID' error message when I try to register the product. It is definately the correct 11 digit number that is on the package and the unit itself. I searched the forum and saw many others with this same issue but I did not find an actual answer to my problem. Can someone please help? I am based in the USA.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    I would give Acer aupport a call or ask for a chat.
    I'm not an Acer employee.
  • ckn
    ckn Member Posts: 1 New User

    in order to chat you need to input our serial # or SNID. I tried. Did not work.

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    gregbender10,

     

    If you send me a private message with the following information I can probably help out:

     

    SNID or serial number
    Contact name
    Contact number
    Email address
    Shipping address
    Purchase date

  • bigjohn_43701
    bigjohn_43701 Member Posts: 4 New User

    I have the same problem with an AXC-603G computer and a G206HQL moniter.