Acer Aspire switch 10 E storage drivers
ok, so i updated to windows 10, but because i dont use my tablet/laptop much ive only just noticed that the 500gb storage on the keyboard dock is no longer working, it appears in the device manager but is not initialized, it seems like the driver isnt supported on windows 10.
because it was over a month ago i updated to windows 10, the old windows 8.1 files are no longer on my device.
where can i get the drivers for my storage for windows 10? or how can i get back to windows 8.1
either way, my laptop/tablet is useless without the 500gb storage on keyboard dock and i NEED it working again.
im not impressed at all with my device, as it said it was able to run windows 10 no problems.
Best Answer
-
install quick access:
reboot and recheck
I'm not an Acer employee.0
Answers
-
can you please report your Switch10E model?
SW3-xxx
if you need the original Acer windows 8.1 version:
Acer recovery media
if you are in the US you can buy it:
https://store.acer.com/en-us/extended/recovery/
if you are outside the US, you must call/email your regional Acer support service:
http://www.acer.com/worldwide/support/I'm not an Acer employee.0 -
SWS-013
0 -
update BIOS:
install Mode change indicator:
I'm not an Acer employee.0 -
should i update bios first and then install Mode change
and is it ok to do this on windows 10?
0 -
yes at both questions.
I'm not an Acer employee.0 -
ok, i did that but sadly its still not working
i checked computer management and its still showing as not initialized and still wont initialize
0 -
install quick access:
reboot and recheck
I'm not an Acer employee.0 -
thankyou so much, this worked, big big thankyou for your help, it is hugely appreciated.
0 -
You welcome.
I'm not an Acer employee.0 -
G'day, I have a similar problem with my keyboard hdd. It drops out every now and then and the only solution appears to be to reboot. Any ideas?0
