Acer Iconia Tab 8 cant turn on

viollete
viollete Member Posts: 2 New User

Hi,

 

I have Acer Iconia Tab 8 (W8-810), i bought it something like 7 months ago and it was working fine. But yesterday I found it turn off and could not turn on. I didnt drop it at all. it is just swich off and cant swich on.

Answers

  • billsey
    billsey ACE Posts: 35,080 Trailblazer

    Try a long press on the power button to make sure the tablet is off, then after a few seconds the normal click to turn it back on. This will typically help when you are stuck in sleep mode.

     

    Try powering up with the charger attached. This will help find if it a battery problem. If it powers up with the charger but shuts down immediately when you disconnect the charger it's likely the battery. If it won't power up with the charger attached it might be a problem with the charger itself.

     

    Try holding the volume button while powering up. This can boot you into the BIOS to show that the tablet is working and help point you toward software issues.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • viollete
    viollete Member Posts: 2 New User

    Thanks, I tried it all, but nothing works...however it is not charger as i have several and all of them works fine with my phone...

  • billsey
    billsey ACE Posts: 35,080 Trailblazer

    Then you likely have a hardware problem. Go ahead and contact Acer support for the warranty repair. 

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.