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My Aspire V3-572G-76EM keyboard backlight and trackpad issues.

Member Posts: 3 New User

My new Acer Aspire V3-572G-76EM has the backlight F9 key but it doesnt seem to work. The trackpad also has no right or left click, as in i cannot select anything and have resorted to using a USB mouse.

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Answers

  • ACE Posts: 4,759 Pathfinder

    Have you upgraded to Windows 10 or still using Windows 8.1?

  • Member Posts: 3 New User

    I've already upgraded to win 10

  • ACE Posts: 4,759 Pathfinder

    Try FN+F10 for the keyboard light.

    Try uninstalling the trackpad and installing the 8.1 driver.

    Uninstall the trackpad. Change your Windows update to 

    2015-11-07_1639.jpg

     run it and see if update finds a driver.

  • Member Posts: 3 New User

    The drivers do not show up in Programs and features even though I tried to install it already. The driver in the mouse menu is stated as HID compliant. 

    Also FN+F10 didnt work.

  • ACE Posts: 4,759 Pathfinder

    Some drivers don't show up in Programs and features because they are only a driver and not a program. 

    Uninstall  the Trackpad driver you found in Device Manager and checkmark delete the software then reboot.

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