touch screen acer one

rep0314
rep0314 Member Posts: 6 New User

I haave a Acer One 10 with windows 10 my touch screen quit working I have done some troulbe shooting but it doesn't solve my problem. I have opened device manger under HID touch screen did not show up untill show hidden device is open. In properties in general there is a message

Currently, this hardware device is not connected to the computer. (Code 45)
 
To fix this problem, reconnect this hardware device to the computer.
I don't know how to fix this.

Answers

  • billsey
    billsey ACE Posts: 34,276 Trailblazer

    If you are still under warranty contact Acer support and they'll get it fixed for you. If you are out of warranty and are comfortable with opening the tablet you might find it just is a cable disconnected. They sometimes work loose over time.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • rep0314
    rep0314 Member Posts: 6 New User

    Thaanks I will see what they say.