Acer Iconia One 7 B1-770 ".odex has unexpected contents"

DanielaM
DanielaM Member Posts: 7

Tinkerer

Hi!

 

I recently purchased a tablet Acer Iconia One 7 B1-770. When turning on the tablet I received a notification for system update, of 195 MB. However on restart and when trying to install this update gives the following error on the Android Recovery Mode:

"/system/app/Gmail2/arm/Gmail2.odex" has unexpected contents.
Update.zip is not correct
Installation aborted.

The update has failed.
 

What should I do for this system update be installed successfully?


Best regards.

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    DanielaM,

     

    It sounds like there may be an issues with the download file. I would recommend you go clear the cache and data for the system updates and download it again.

  • DanielaM
    DanielaM Member Posts: 7

    Tinkerer

    Hi, Acer-Justin!

     

    How do I clear the cache and data for the system updates? I already did a factory reset, but the error remained.

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    DanielaM,

     

    A factory reset should have cleared it. I would recommend contacting the Acer Technical support in your region to have the tablet looked at.

  • NancyV
    NancyV Member Posts: 2 New User

    I just got a brand new one, 5 minutes out of the box, and with the same issue. no modification whatsoever. i already have plenty of experience with android.

    i find this unacceptable.