Acer z220 black screen

KringKring
KringKring Member Posts: 6 New User
My phone was drained then I charged it. After an hour, I opened it then the screen turns to black. Though the battery percentage indicator is visble, and it says 0%. I can also see the acer logo when starting. Can someone help me with this? Thanks

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    KringKring,

     

    Remove the charging adapter and the battery, hold the power button down for 15 seconds or so, insert the battery and plug the charging adapter back in and try to power it on.

  • KringKring
    KringKring Member Posts: 6 New User
    Hi, phone isnt fixed yet. I hope we can find z220 program n the internet
  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    KringKring,

     

    My suggestion would be to contact your carrier or Acer technical support in your area for options.