Liquid Jade S56 Android 5.1 Update

whysoserious
whysoserious Member Posts: 1 New User
in 2015 Archives

I just updaded my Jade S56 to Lollipop 5.1 but now i have huge battery drain. This was not so much when i was on KitKat.

 

Build (Acer_AV0L0_S56_1.009.00_EMEA_GEN1 )

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Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    whysoserious,

     

    Looking at the Android forums, trying a factory reset seemed to fix this issue a lot were having. Another thing that was discussed was making sure all your apps you use are up to date for the new OS, and check the settings for each for battery draining possibilities.

  • kirol
    kirol Member Posts: 15 New User

    I update my Acer Liquide Jade S to Lollipop 5.1.

    WiFi turned On, and under advanced WiFi settings I have Keep WiFi on during sleep set to Always.

     

    But in deep sleep, no wifi connection. Why?

    In Kitkat 4.4 there was not problem.

    Is this a Lollipop bug?

  • bezeria
    bezeria Member Posts: 10

    Tinkerer

    +1 I have the same problem with phone sleeping and wifi.

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    After you upgrade to Lollipop, perform a factory reset according to the Android forums, that fixes it for most of the people.

  • kirol
    kirol Member Posts: 15 New User
    It does not help. Other suggestions?
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    give me this weekend to test it. Smiley Happy

     

    do you have any steps to help me reproduce this behaviour?

    sound streaming over wifi, files transfer?

    I'm not an Acer employee.
  • kirol
    kirol Member Posts: 15 New User

    Ok:

    1. WiFi is on

    2. Under advanced WiFi settings I have Keep WiFi on during sleep set to Always.

    3. Then I locked screen

    4. I waiting 5-6 min, until it turns a deep sleep.

    5. Errors will occur is already!

    - I unlocked the lock screen, a see WiFi is off, but after 5-10 seconds switched on, but just because I touched the phone!!!

    - otherwise it remains off, and I do not get message (no messenge, viber, e-mail, nothing)

    - when I unlocked the lock screen -> Wifi turn on, and I get the message in time only, also what actually arrived 10 minutes ago

     

    I'm sorry if my English is not very good.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    ok, set WiFi to Always.

     

    i double test it sending email to Gmail account and both worked after 10-15 minutes with phone locked.

    i would try again using FB messenger and other applications.

     

    Do you remember your WiFi modem/router wifi protocol settings?

    B-G-N?

     

    WiFi has password to access?

    I'm not an Acer employee.
  • kirol
    kirol Member Posts: 15 New User

    There is my router admin page:

     

    Router.jpg

     

    Whit Kitkat 4.4 there was nothing wrong with the same settings.

    But why it is interesting to note that there is a password, or what settings I use when the Prone turns off the Wi-Fi (despite settings: ALWAYS ON)?

     

    2 weeks ago I have an expectation another ACER Liquid Jade S, and Wi-Fi there is also flawed.

    Therefore I have 2 phone and both of them have the same error. (Wifi turn off in sleep mode)

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    i'm just trying to narrow things to understand why you and another user had this issue and i'm not.

     

    still investigating.

     

    i have an Asus too but DSL-N55U

     

    does it happen at any battery percentage?

    can you check this?

    I'm not an Acer employee.
  • kirol
    kirol Member Posts: 15 New User

    On another router (in my friends) also I tried both phone and wi-fi but there was also bad. Smiley Sad

     

    The phone charge is never going below 30%, even in the evening.
    I am satisfied with the battery. Smiley Happy
    So if the battery is 100% even turn off the wifi.

     

    I consider myself a man of Technology, I do not think that I would be a mistake.
    On internet search has been a lot of devices also have an error in Lollipop.
     
    I think it's a bug (Lollipop)
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    ok, please be patient, i will test on the next few days. Smiley Happy

    I'm not an Acer employee.
  • kirol
    kirol Member Posts: 15 New User

    But in this case:
    - Settings: "Keep wifi on during sleep: only when plugged in"
    - And the phone is really charge

    The wifi does not turn off. Never, neither in sleep mode.
    That's why I think that a bug. (Settings: "Keep wifi on during sleep: Always"

  • bezeria
    bezeria Member Posts: 10

    Tinkerer

    I tried:

     

    Settings > Wifi > Advanced > Keep WiFi on during sleep: Always                    and

    Settings > Battery > Intelligent power saving standby: Both On and Off

     

    but to no avail. The WiFi goes off immediately after sleep, and comes back only when

    the phone is woken (example, on the lockscreen).

     

    So there are absolutely *NO* push notifications (email, messengers, etc.) during sleep!!!

  • bezeria
    bezeria Member Posts: 10

    Tinkerer

    My Acer tablet (B1-750) works fine during sleep on the same WiFi network.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    i tried again, phone was on sleep from about 1h and told a friend of mine to send a message on FB messenger, got the notification sound.

     

    i'm using G protocol, 2.4GHz 

     

    my S56 is pretty stock as applications, so i don't think i have something in the background that running and keeping wifi alive; by the way i will reset to factory and check again.

     

    as last resort, you can try to take log of this event (hoping that log tool doesn't keep device alive).

    I'm not an Acer employee.
  • kirol
    kirol Member Posts: 15 New User
    In viber it is on the continuous turning on the wifi, but wifi still turned off in sleep mode.
  • kirol
    kirol Member Posts: 15 New User

    Screenshot_2015-09-20-16-19-08.png

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Good news!

     

    i was able to replicate the issue.

     

    i have to insert a SIM card, disable airplane mode, disable Mobile Data, enable WiFi. after a while the WiFi icon will disappear and there was no data connection available.

    so your phone will not receive any notification.

     

    this is the only case i had your issue/bug.

     

    i will try to highlight it!

    I'm not an Acer employee.
  • kirol
    kirol Member Posts: 15 New User

    Is there anything developments?

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