bios password help please

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Answers

  • alexthered2013
    alexthered2013 Member Posts: 41 New User
    I have the picture of the rear label with all the serial number a d everything you need to see to prove it is mine
  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    alexthered2013,

     

    If you cannot get any of the recovery media you have created or the internal process to work the hard drive itself could be the problem.

     

    Pressing F2 allows you to access the BIOS, if you press it and it is asking for a password it is because there is a BIOS password on the system.

     

    The ALT+F10 key combination to access the recovery partition is universal across all our systems that have it. Smiley Happy

  • alexthered2013
    alexthered2013 Member Posts: 41 New User
    But why would there be a bios password if I never set one? Or is it from manufacturer? ? Where do I find it?? Is it on the manual?? Can I speak to a rep to find out what it is???
  • alexthered2013
    alexthered2013 Member Posts: 41 New User
    Also, I dont get that acer window to do the recovery when I hit alt f10 as shown on Your vid, I get the blue screen with the options, why am I not getting that?? I watched other vid of an acer laptop, and the guy hits ctrl alt f10, and he gets that same acer screen with the options to reset or recovery????
  • ferkemall
    ferkemall Member Posts: 9

    Tinkerer

    I'm trying, but now I can't go pass that acer screen I posted above... it won't do anything else?

    Acer one 11 = win 10 update locked it up tried reset with keep files = 66% then stop, so tried factory reset  = 86% then froze tried all of the other options no good, can't change boot order tried a lot of options for that on it keeps asking for the password to the bios, not a windows one it's stating bios, emailed Acer they said we don't lock our bios, I asked them why does my computer keep asking for it then, they never got back to me on that one. 

    Next one is to advertise the battery on Gumtree for £15  (£40 on ebay  ) and £10 for the screen and crush the rest of it !