front usb not working on predator AG3-605-UR1D

Devildog90
Devildog90 Member Posts: 24 New User

Has anyone else had proplems with the front ports not on the front. Plug in my phone it will not pick it up to transfer files. Will charge phone it but not let me access my phone. phone settings are right had Samgun help me with it but something wrong with the 3.0 and 2.0 usb ports. if anyonehas a fix let me know.

Answers

  • Clyde
    Clyde Member, Knowledge Author Posts: 420 Mr. Fixit WiFi Icon

    Does it recognize USB flash drives or a standard USB mouse? It is odd that it would charge the phone, but not connect it to transfer files. If it doesn't recognize a mouse or a flash drive, the port has failed and is not working.

  • Devildog90
    Devildog90 Member Posts: 24 New User

    It will pick up usb, mouse and key board but just not the phone on the front ports but if i disconnect my printer in the back I can use the back port to connect phone but front ports will not work.

  • Devildog90
    Devildog90 Member Posts: 24 New User

    But how do you fix the usb ports can i install new drivers from some where I am not sure how to get the ports out bought the computer last year from Acer.