Lost my acer services after upgrading to windows 10 Please Help!

hebatullah
hebatullah Member Posts: 5 New User

I have an acer aspire switch 10 that had windows 8.1 on. I unfortunately downloaded windows 10 through a link suggested by one of Microsoft Answer Desk technicians to find that it erased all acer services that came with the device and also when I hit update and recovery I couldn't find the "go back to windows 8.1" button. Please I hate windows 10 and need to go back to windows 8.1. Thanks in advance.

Answers

  • keving40
    keving40 Member Posts: 2 New User

    Windows 10 allows a one time "rollback" to your previous OS

  • hebatullah
    hebatullah Member Posts: 5 New User

    The problem is I don't know how to do that. I don't have any option in the recovery menu to go back to the old OS. Do you know how can I do this process?

  • keving40
    keving40 Member Posts: 2 New User

    Pretty simple

     

     

     

    Rollback Windows 10

  • billsey
    billsey ACE Posts: 34,101 Trailblazer

    Only going to work if the 10 install was an upgrade. Sounds like you did a clean install instead. You will want to download the latest drivers from Acer's support site and install any that W10 didn't find. 

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