Can't install Office 365

skyhigh29
skyhigh29 Member Posts: 1 New User

Did something to my Firewall. A few minutes later, I can't open my Word document. I'm not sure if these two are related.

 

Went microsoft online and one of the solutions was to uninstall and reinstall. So I uninstalled but I couldn't reinstall. Don't know why.

 

Please help.

Answers

  • JordanB
    JordanB ACE Posts: 3,729 Pathfinder

    When you say "did something to my firewall", can you describe in detail what happened?

    I'm not an Acer employee.
  • YousufJawad
    YousufJawad Member Posts: 4 New User
    Sometimes windows update causes problem to MICROSOFT 365,, better to reset your WINDOWS and reinstall Office 365
    the setup is such designed that once it is activated it will install MS Office but after uninstall,, it will download the whole software from internet,,
    i had the same issue once,,,
    thats my experience i am sharing with you,
    i had windows 8.1 with built in setup of Office 365