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supercccindy
supercccindy Member Posts: 2 New User
please help me. i started seeing data kernel in page error (i think) on my tablet a month ago then it just quit workin. whenever i turn it on it just says no bootable device and goes to a set up utility where i cant do anythin. my keyboard i think also quit workin or it got disconnected. or maybe i just dont know what im doin! help me please!

Answers

  • Coqui13
    Coqui13 ACE Posts: 2,216 Pathfinder

    Hi supercccindy,

     

    Your Keyboard a Bluetooth one? It might need to be pair again...

     

    No bootable device error it means is not recognizing the HDD (Hard Drive where windows is installed), when you get to the set up utility you should see several options on a menu and you should choose> Troubleshooting > Reset to Factory Default> Just Removed my files > Reset.  

     

    User ManualAcerUser Manual12.1 MB2014/05/02Download

    Or you might need to do this:

     

    7-8-2015 1-04-34 PM.jpg

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  • billsey
    billsey ACE Posts: 35,029 Trailblazer

    You are likely not going to be able to use the bluetooth keyboard while doing a recovery. Best bet is a USB hub that you plug a regular keyboard and mouse into. If you're going to recover using DVDs you'll need either a USB DVD drive with its own power or that hub will need to have its own power supply. The tablet doesn't have enough juice for a drive...

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • supercccindy
    supercccindy Member Posts: 2 New User
    thanks guys my keyboard cant be paired again because it wont go pass the acer logo. my tablet didnt come with any system recovery cd or dvd because everythin was pre installed. oh gosh i dont know what im talkin bout. i used a mouse to be able to select anythin from the set up utility but the darn thing doesnt do anythin! Smiley Sad(((((